Question 1

How long does shipping take?

Accepted Answer

Standard shipping takes 5–10 business days after a 1–2 day handling time. Express (2–4 days) and Overnight via FedEx Priority (1–2 days) are also available at checkout.

Question 2

Do you offer free shipping?

Accepted Answer

Yes — free Standard Shipping on all U.S. orders over $75. Orders under $75 ship for a flat $6.99.

Question 3

Do you ship to Alaska and Hawaii?

Accepted Answer

Yes, we ship to Alaska and Hawaii. Please note the free shipping threshold does not apply and delivery can take 7–14 business days.

Question 4

Do you ship internationally?

Accepted Answer

Currently we ship within the United States only, including Alaska, Hawaii, and U.S. territories.

Question 5

How do I track my order?

Accepted Answer

Once your order ships you'll receive a tracking number by email. You can also check status anytime on our Track Order page.

Question 6

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery on new, unused items with tags attached. Email us with your order code to start a return.

Question 7

Can I return a used or worn item?

Accepted Answer

Items must be new and unused with original tags to be eligible for return.

Question 8

How long does a refund take?

Accepted Answer

Once we receive and inspect your return, refunds are processed within 5–10 business days to your original payment method.

Question 9

Do you offer exchanges?

Accepted Answer

Yes — let us know your preferred size or color when you request a return and we'll ship the exchange as soon as your original item is received.

Question 10

What if my order arrives damaged or wrong?

Accepted Answer

Contact us within 7 days of delivery with your order code and a photo — we'll send a replacement or full refund at no cost to you.

Question 11

Can I cancel or change my order?

Accepted Answer

Orders can be changed or cancelled within 2 hours of placing them. After that, the order has usually entered processing — email us right away and we'll do our best.

Question 12

What payment methods do you accept?

Accepted Answer

We accept PayPal, Visa, Mastercard, American Express, and Discover, all processed securely through PayPal.

Question 13

Is my payment information secure?

Accepted Answer

Yes — all transactions are encrypted with 256-bit SSL and processed by PayPal. We never store your full card number on our servers.

Question 14

How do I know what size to order?

Accepted Answer

Each product page includes a size chart with chest, waist, and hip measurements in inches and centimeters. If you're between sizes, we recommend sizing up for a more relaxed fit.

Question 15

How should I care for my garments?

Accepted Answer

Machine wash cold with like colors and tumble dry low unless the care label says otherwise. Turn the shirt inside out before washing to protect the print, and avoid ironing directly on the design.

Question 16

Do you offer bulk or wholesale orders?

Accepted Answer

Yes — email us at support@magnussonshop.us for bulk order or wholesale pricing inquiries.

Question 17

What if an item I want is out of stock?

Accepted Answer

We restock popular styles regularly. Email us and we can let you know when your size or color is back in stock.

Frequently Asked Questions