Contact Us
We'd love to hear from you. Reach out with any questions about orders, products, or your account.
Get in Touch
Email: [email protected]
Phone: (253) 778-4979
Address: 1301 Fifth Avenue Suite 3200, Seattle, WA 98101
Hours: Monday–Friday, 9:00 AM – 6:00 PM PT
We respond within 1–2 business days.
Quick Answers
How long does it take to get a response?
We respond within 1–2 business days, Monday through Friday.
What is your order processing time?
Orders are processed within 1–2 business days before shipping.
Can I change or cancel my order after placing it?
Contact us within 2 hours of placing your order and we will do our best to accommodate changes.
My order arrived damaged, what do I do?
Email us with your order code and a photo of the damage within 7 days — we will send a replacement or refund right away.
Do you offer phone support?
Yes, you can reach us by phone during business hours, or email us anytime.